Moon Pulse is fully committed to complying with Spanish and European legislation on personal data protection, ensuring complete adherence to all obligations established by the General Data Protection Regulation (GDPR) (EU) 2016/679 and Organic Law 3/2018 of December 5, on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD), as well as implementing the security measures required by these regulations.

In accordance with these regulations, users are informed that the use of our website may involve providing certain personal data through contact forms or by sending emails. These data will be processed by Moon Pulse, acting as the Data Controller, with the following details:

Corporate Name: Moon Pulse
Tax ID: B42797993
Email: info@moonpulse.co

Collection and Processing of Personal Data

Personal information includes data such as name, email address, postal address, phone number, ID number (DNI/NIE), among others. Additionally, when a user accesses our website, certain information is automatically stored for technical reasons, including the IP address provided by their internet service provider.

As the Data Controller, Moon Pulse is required to inform users about the processing of personal data that may occur, whether by receiving emails or through forms on our website.

Only the minimum data necessary to fulfill the requested service or respond to the user’s inquiry will be collected. The data gathered is for identification purposes and is limited to what is strictly necessary for completing the requested activity. At no time will the data be used for purposes other than those for which they were collected.

Contact Forms / Email

• Purpose: To respond to information requests submitted through our contact forms or via email.

• Legal Basis: The data subject’s consent.

• Retention: Data will be kept for as long as necessary to respond to the request, and in any case for the legally established limitation periods.

Minors

Only individuals over 14 years of age may use this website. As required by the LOPDGDD, users under 14 must obtain consent from their parents or guardians for us to process their personal data.

Security Measures

Users are informed that Moon Pulse has implemented the technical, organizational, and security measures available to prevent the loss, misuse, alteration, unauthorized access, or theft of their data, ensuring the confidentiality, integrity, and quality of the information in accordance with current data protection regulations.

Personal data collected via forms is processed solely by Moon Pulse personnel or designated Data Processors.

The Moon Pulse website is equipped with SSL encryption, allowing users to securely submit their personal information through contact forms.

Accuracy of Data

The User declares that all data provided is true and correct and agrees to keep it updated. The User is responsible for the accuracy of their data and is solely liable for any disputes or conflicts that may arise due to inaccurate or false information.

To maintain data accuracy, Users must notify Moon Pulse of any changes to their information.

Data Disclosure

Moon Pulse will not disclose or communicate your data to third parties except in cases required by law or when providing a service necessitates a contractual relationship with a Data Processor. The User accepts that some personal data may be shared with these Data Processors (payment platforms, administrative services, intermediaries, etc.) when necessary to deliver a contracted service or purchased product.

The User also accepts that some services may be partially or fully subcontracted to other individuals or companies considered Data Processors, with whom appropriate confidentiality agreements have been established or who follow their own published privacy policies. Users may refuse the transfer of their data to Data Processors by submitting a written request through the means indicated above.

Additionally, client data may be transferred to certain public entities when required by law: the Spanish Tax Agency, banking institutions, Labor Inspection authorities, etc.

User Rights

The LOPDGDD and GDPR grant users several rights regarding the processing of their personal data. To exercise these rights, Users must send a request along with proof of identity (ID card or passport) via email to info@moonpulse.co or by written communication to the address listed in our Legal Notice. The request must include the User’s full name, their specific request, address, and supporting documentation.

These rights must be exercised by the User, though they may be exercised by a legally authorized representative if documentation proving such representation is provided.

Users may exercise the following rights:

• Right to access personal data.

• Right to request rectification of inaccurate data or deletion of data.

• Right to request limitation of processing, in which case Moon Pulse will retain the data solely for legal claims.

• Right to object to processing: Moon Pulse will cease processing unless legitimate grounds or legal defenses require continued processing.

• Right to data portability, where technically possible.

Social Media

Moon Pulse maintains profiles on several major social networks (Facebook, Twitter, LinkedIn), acting in all cases as the Data Controller for the data of its followers, fans, subscribers, commenters, and other user profiles (hereinafter “followers”).

The purpose of processing follower data—where permitted by law—is to provide information about Moon Pulse activities and promotions through any available channel on the social network, and to offer personalized customer service. Processing is based on the follower’s consent, which may be withdrawn at any time.

Moon Pulse will not collect additional information from social networks unless the user provides explicit, specific consent (e.g., for participation in competitions).

Recruitment

Candidates who send electronic communications to Moon Pulse to participate in hiring processes expressly authorize the review of: submitted documents (such as CVs), publicly accessible online information (e.g., Google search results), professional social media profiles (e.g., LinkedIn), test results, and information revealed during interviews. This is done solely to evaluate their application and potentially offer employment.

If the candidate is not selected, Moon Pulse may retain their CV for up to two years for future recruitment processes, unless the candidate states otherwise. Processing is legally based on the candidate’s consent, which may be withdrawn at any time.

Confidentiality

All information provided by the client will be treated as confidential and will not be used for purposes other than those described herein. Moon Pulse commits to not disclose or reveal information regarding User inquiries, the reasons for requested advice, or the duration of the relationship between both parties.

Email: info@moonpulse.co